Privacy Policy

Effective Date: August 3, 2026

CoreFlex Physio & Rehab (“CoreFlex,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the personal information you provide when using our website or contacting our clinic. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit https://coreflexphysio.ca/ or use our services. Our clinic is located at 21 Roysun Rd Unit 1, Woodbridge, ON L4L 8R3, and provides physiotherapy and rehabilitation services to patients throughout Woodbridge, Vaughan, Etobicoke, Brampton, and the Greater Toronto Area.

Information We Collect

We may collect the following types of information:

Personal Information

When you complete a contact form, request an appointment, call us, or email us, we may collect:

Full name
Email address
Phone number
Any information you include in your message
Appointment preferences
Website Usage Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Pages visited
Date and time of your visit
Referring website
Website usage statistics through cookies and analytics tools
How We Use Your Information

We use your information to:

Respond to inquiries and appointment requests
Schedule and manage appointments
Provide information about our physiotherapy and rehabilitation services
Improve our website and user experience
Communicate important service updates
Maintain website security
Meet legal and regulatory obligations

If you choose to receive marketing communications, you may unsubscribe at any time.

Cookies and Analytics

Our website may use cookies and similar technologies to:

Improve website functionality
Remember user preferences
Analyze website traffic
Measure website performance

You can disable cookies through your browser settings; however, some website features may not function properly.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share your information only when necessary:

With trusted service providers who assist in operating our website or business
When required by law
To protect our legal rights or prevent fraud
With your consent
Protection of Personal Information

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of internet transmission or electronic storage is completely secure.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Data Retention

We retain personal information only for as long as necessary to:

Provide our services
Respond to inquiries
Comply with legal, regulatory, or professional obligations
Resolve disputes and enforce our policies
Your Privacy Rights

Depending on applicable privacy laws, you may have the right to:

Request access to your personal information
Request corrections to inaccurate information
Withdraw consent where applicable
Request deletion of personal information, subject to legal obligations
Ask questions regarding how your information is handled

To exercise these rights, please contact us using the information below.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children through our website without appropriate parental or guardian consent.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised effective date.

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

CoreFlex Physio & Rehab

Address:
21 Roysun Rd Unit 1
Woodbridge, ON L4L 8R3

Phone: (905) 856-9265

Email: info@coreflexphysio.ca